Privacy Policy

At Three Eagles Supplies Ltd, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services. We understand the importance of your privacy and are dedicated to maintaining the trust you place in us.

Information We Collect

We collect personal information that you provide to us when you use our website, create an account, place an order, subscribe to our newsletter, or interact with our customer service team. This information may include your name, email address, mailing address, phone number, payment information, and other details necessary to process your order or fulfill your request. Additionally, we may automatically collect certain information about your device and usage patterns, such as your IP address, browser type, referring website, and the pages you visit on our site. This data helps us to improve our services and enhance your user experience.

How We Use Your Information

The information we collect is used to process your orders, manage your account, communicate with you, and provide the best possible customer experience. We use your data to:

• Process and fulfill your orders, including sending confirmation emails and updates on delivery status.
• Personalize your experience on our website by offering tailored content and product recommendations based on your preferences and purchase history.
• Communicate with you regarding customer service inquiries, requests, or issues.
• Send you marketing communications and special offers, if you have opted in to receive them.
• Improve our website and services by analyzing customer usage patterns and feedback.
• Comply with legal requirements and protect the security of our website and services.

How We Protect Your Data

Protecting your personal information is a top priority for us. We implement a variety of security measures to safeguard your data, including encryption, secure servers, and firewalls to prevent unauthorized access, alteration, or disclosure of your information. Your payment details are processed securely, and we do not store any credit card information on our servers. In addition, we restrict access to personal information to employees and contractors who need it to perform their job functions and are bound by confidentiality agreements.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners who assist us in operating our website, conducting our business, or servicing you, so long as these parties agree to keep your information confidential. These partners may include payment processors, shipping providers, marketing service providers, and data analytics companies. We may also disclose your personal information if required by law, to protect our rights, or to comply with a legal obligation.

Your Rights

You have the right to access, update, or delete the personal information we hold about you. If you would like to exercise any of these rights, please contact us using the information provided below. Additionally, if you have subscribed to our newsletter or other marketing communications, you may unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, provide personalized content, and analyze site usage. Cookies are small text files that are placed on your device when you visit our website. You can choose to disable cookies through your browser settings; however, please note that some features of our website may not function properly without cookies.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting an updated policy on our website and revising the “last updated” date. We encourage you to review this page periodically to stay informed about how we are protecting your information.