Refund & Returns Policy

We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our refund and return policy.

1. Returns

All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

2. Return Process

To return an item, please email our customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and mail your return to the following address:

Three Eagles Supplies Ltd
Attn: Returns
21 Sussex Drive, Bury, United Kingdom, BL9 9JE
RMA # [Insert RMA Number]

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

3. Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 7 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

4. Exceptions

The following items cannot be returned or exchanged:

• Opened or used electronics
• Sale items are FINAL SALE and cannot be returned.

5. Damaged or Defective Products

For defective or damaged products, please contact us at the customer service email provided below to arrange a refund or exchange.

6. Questions

If you have any questions concerning our return policy, please contact us at: